专注发泡胶整体解决方案
专注发泡胶整体解决方案
Damage rate is the core metric for judging whether a packaging solution works. A clear calculation method and a fair way to assign responsibility help exporters spot weak packing, handle claims, and reduce repeat breakage. This article explains how to calculate the damage rate and how responsibility is commonly assigned.
How to Calculate Damage Rate
Over a defined period, divide the number of damaged units by the total number of units shipped, and express the result as a percentage. It is useful to track the rate separately by product model, shipping route, and batch, so a recurring weak spot can be traced back to a specific pack or route. Visible damage such as cracks, dents, and scratches should be counted separately from hidden damage such as loose joints or internal component failure found after opening.
Common Damage Causes
Most transit damage comes from a few recurring causes: cushioning that is too thin or the wrong density, a carton that crushes under stacking, internal product movement inside the box, rough handling during transfers, and moisture affecting metal or electronics. Recording where and how the damage appears helps separate a packaging problem from a handling problem.
Assigning Responsibility
When damage arrives, check the outer carton condition first, keep photos of the box and the product, and review carrier handling records where available. If the packaging itself failed, the issue usually sits on the sender or packaging side; if the carton shows signs of severe impact or crushing from rough handling, the carrier may carry responsibility. Clear batch records and inspection photos make the claim and follow-up process much faster.
How CosMolar Helps Lower Damage
A fitted foam-in-place pack holds the product centered and absorbs vibration and drops, which is the most effective way to cut breakage at the source. CosMolar validates packs with free sample testing and drop tests before bulk rollout. In long-term use, the solution can bring breakage below 0.5% and keep arrival quality above 99%. To review your packaging damage cases, call 400-812-0328 or visit https://www.cosmolar.com/.